What to do if the App is down –
Use a paper version of your emergency/contingency plan for those you look after and care for. Be mindful that emergency/contingency plans uploaded on the App may not have pulled through onto your health record. Please re-upload again once the App is back online.
Guidance to create a paper-based plan- https://www.carersuk.org/help-and-advice/practical-support/creating-a-contingency-plan/